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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,154 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JO

Dec 8, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

BM

Jul 31, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

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8526 - 8550 of 10,000 Reviews for Technical Support Fundamentals

By Mekalacheruvu J K

May 17, 2020

It was awesome experience with the teaching staff . The way that explained made me so interesting.

By Basset N

May 15, 2020

I Loved this course, just i Hope you put more resources like books and articles so we can dig more.

By Shivani J

May 15, 2020

I am so glad for taking this course. I learned a lot especially through labs and other assessments.

By Reinaldo j d s

May 15, 2020

Tem um excelente conteúdo para se aprender e para ter muitas habilidade com área de suporte de TI .

By Austin D

Apr 28, 2020

Extremely relevant information and very knowledgeable instructors. High production value throughout

By Anshu P

Apr 23, 2020

It is really one of the great course,learnt a lot new basic things as per the IT industry standard.

By Logan B

Apr 18, 2020

I've really enjoyed this course. Its been very user friendly and easy to understand.

Thanks

Logan B.

By Chiranji L C

Mar 30, 2020

It is really useful but due to concentration issues I skipped some time to understand the concepts.

By Roland F

Nov 26, 2019

Especially for binner numbers and networks it's really a challenging thing for me, thank you google

By Kalinca Y G Y

Sep 15, 2019

The perfect course option for who is looking into pursue a new career ... also for personal growth.

By Vinod S

May 11, 2019

This is very well designed for those who wish to learn from scratch or who are already in industry.

By Mustapha B

Jan 13, 2019

It was a great learning experience completing the Google Technical Support Fundamentals course one.

By Furqan M

Dec 1, 2018

It was a worth taking course. I was registered free only for one course but I wish I could do more.

By Hisham S M H

May 3, 2018

Excellent guide even for experienced IT support looking for enhancing their knowledge in the field.

By Darien F

Apr 16, 2018

It was really well though out and it covers a lot of important material in a decent amount of time.

By zhi y

Mar 11, 2018

great course for beginners. learn lots of new things here. looking forward to get next course done.

By Thiago E d S

May 27, 2025

Ótimo conteúdo. Estou com grandes expectativas com o aprendizado que virá ao decorrer da formação.

By AKOK D J

Apr 29, 2025

There's nothing better than Coursera. The programs are very well planned. Thank you, I'll be back.

By ANAIS H

Mar 1, 2025

I understood so many terms and thrive to continue in this path very informative and well explained

By Rafael S

Jan 21, 2025

Great course, learning grade 10, I will follow the series of 5 courses. Thank you Google and Ciee.

By armando c

Jul 30, 2024

Pretty good start into making sure you understand the internals of computers and basic connections

By Su M W Y

Jul 6, 2024

It helps me learn the role of the IT support and the subjects I need to learn to become an expert!

By Issack M A

Mar 5, 2024

This course enable me to think out of the box, so I shall continue learning other related courses.

By Hsu-Chuan L

Dec 5, 2023

Awesome course! I learned a great deal of knowledge and I am very excited to go to the next level.

By Mervin A S

Oct 5, 2023

Very informative. Easy to navigate. Great platform to get started with your technological studies!