Microsoft IT Support Specialist Professional Certificate

Qualify for in-demand job titles:

· Entry-level IT Support Specialist or IT Support Professional

· Help Desk Technician

· Technical support specialist

· Network Support Specialist

· Systems Administrator

Yes. We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a capstone project that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented.

It typically takes 3 months to complete the 6 courses. But some learners may go through the content faster.

When you complete the Microsoft IT Support Specialist Professional Certificate, you stand out with a unique set of skills and knowledge in the dynamic field of information technology (IT). 

This certificate demonstrates your job readiness and can be shared with your professional network.

Throughout this program, you've engaged with instructional videos, assessments, and practical exercises, gaining a deep understanding of key aspects including:

• Proficiency in system analysis and maintenance.

• Skills in software configuration and recommendation using the Microsoft 365 ecosystem.

• Practice in establishing robust security protocols.

• Expertise in diagnostics and troubleshooting.

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.